FAQ

1. Network Problem
1.1 My IPC is off line from time to time. Solution 1: Check if the network environment is good and the network cable hole plug of IPC end is loose. Solution...
Tue, 2 Jul, 2019 at 1:58 PM
2 Image problem
2.1 IR effect is bad. Possible reason 1: Users didn’t use specified power supply, and failed to enable all the IR lights. Possible reason 2: The object...
Tue, 2 Jul, 2019 at 1:59 PM
3 Other problems
3.1 I forgot the Device IP. Solution 1: Find the device IP by quick configuration tool. Solution 2: If you know the device MAC address, you can set devic...
Tue, 2 Jul, 2019 at 2:01 PM