1. After learning this course, you can:
    1. Be familiar with the basic skill of tool use ;
    2. More effective to solve issue;
    3. Collect the useful information for analysis;


  1. Upgrade
  2. Printing
  3. Capture packge
  4. Get rtsp stream
  5. Check ONVIF protocol/Net SDK


  1. Upgrade

Upgrade has three different methods, as the following shows:

  1. WEB
  2. ConfigTool
  3. TFTP


1.1 Upgrade | Web


1. if it is 8series AI model, it also needs upgrade firmware.bin

2. if it is  PSD81602-A360,PSD8802-A180, it also needs upgrade ***FPGA****.bin



1.2 Upgrade | ConfigTool


1. if it is 8series AI model, it also needs upgrade firmware.bin

2. if it is  PSD81602-A360,PSD8802-A180, it also needs upgrade ***FPGA****.bin


1.3 Upgrade | TFTP

  1. Hardware Environment
    1. PC
    2. IPC
    3. RS232 cable
    4. network cable
    5. Serial board
    6.  USB to RS232 cable(optional)


  1. Connections
  2.  PC --- RS232 cable --- Serial board --- IPC
  3. PC--- network cable ---IPC


Run TFTP server

Set the upgrade route in the TFTP server



Run SecureCRT

Set RS232 parameter

1. Restart the IPC ,press and hold the“ * ”key , loosen the “*”key until enter the boot module, as follows


Set RS232 parameter 

2. Type “setenv serverip + IP of the PC” to set the TFTP server IP

3. Type “setenv ipaddr+ IP address of the IPC” to set the upgrade device IP

4. Type “save” to save, as follows

Set RS232 parameter 

5. Type “run up”, wait until it finished, 

then we have completed

NOTE: TFTP upgrade is only upgrade the main firmware, like firmware.bin and ***FPGA****.bin need to upgrade on the web or configtool after the main firmware finish upgraded.


  1. Printing

SSH Enable

Run SecureCRT



Run SecureCRT


Save session log

Open the printing

Type logView –r all 1

NOTE! ! The printing process needs to catch the problem recurrence, otherwise it is invalid.


3.Capture package


  1. When the issue is like the following shows, you need to go to capture package.(it is better that capture package from the  third party, because it will be simple and convenient)
    1. 1. Third party interaction
    2. 2. Third party docking
    3. 3. Third party configuration


  1. 1. consumer IPC: SD card, secureCRT;
  2. 2. project IPC: NFS server, secureCRT;
  3. Usage
    1. Operation video get from GKS:Technical Academy /  Training Materials (EN) /  ITR Materials /  Technical Training Video.


1. NFS run as an administrator, turn off the firewall;

2. If NFS is not successful: turn the NFS process off in the task manager and turn it on manually in the task manager.

4. Get rtsp stream

  1. Run VLC
    1. Type rtsp://IP:<port>/cam/realmonitor?channel=<channelNo>&subtype=<typeNo>
      1. <ip> :the IP address of the Dahua video product.
      2. <port >:the default port is 554. It can be omitted.
      3. <channelNo> :the channel number. It starts from 1.
      4. <typeNo> :the stream type. The <typeNo> of main stream is 0, extra stream 1 is 1, extra stream 2 is 2.

  1. Check ONVIF protocol/NetSDK
    1. Check ONVIF protocol



Operation like Live video, as the following shows:

  1. Check NetSDK

Download the SDK file from Dahua website: https://www.dahuasecurity.com/support/downloadCenter/softwares?id=2&child=3

Unzip the file

Enter the folder (B) of the function that you want to test, and copy all the file in folder bin (A) into the folder B.

Open the .exe in folder B and test the function.

For example: 

Copy all the files in C:\Users\27262\Desktop\General_NetSDK_Eng_Win64_IS_V3.050.0000005.4.R.190305\bin into   C:\Users\27262\Desktop\General_NetSDK_Eng_Win64_IS_V3.050.0000005.4.R.190305\demo\MfcDemo\01.RealPlayAndPTZControl\bin\x64release, open RealPlayAndPTZControl.exe to test.


Open the .exe file, and input the information to login.

After that you can try the basic function of PTZ.

If the SDK works fine, it indicates that the PTZ is ok.



  1. 1. Upgrade has three different methods,as WEB,ConfigTool,Serial port;
  2. 2. Use secureCRT to printing, capture package;
  3. 3. Use VLC to get rtsp stream;
  4. 4. Use ODM to check the ONVIF aspects issue.
  5. 5. Use SDK to check the issue is on the device or on the platform when there is docking problem.