【1】Product Model(Version)

HCVR5XXX-S3, XVR5XXX-S2, XVR5XXX-4M, XVR5XXX-4KL series

Firmware Version Range: firmware released from 2017 – 2018  

【2】Description of the problem

Sometimes the HCVR/XVR cannot boot up, stuck at the logo, 

This method can be applied when we need to use firmware in USB disk to boot up XVR.

【3】Problem Processing and Root Cause

Sometimes the HCVR/XVR cannot boot up, stuck at the logo, it is due to Firmware not successfully burnt or BIOS parameters error,

【4】Solution

3-1 Precondition

  • Find update package for relevant program and copy the u-boot.bin.img & update.img files in update package to U disk in the root directory. Check below image:


3-2 Step by Step Instructions



Notice: This process is useful on :

HCVR5XXX-S3

XVR5XXX-S2

XVR5XXX-4M

XVR5XXX-4KL