【1】Product Model(Version)

                   VDP Model: VTO & VTH, firmware version: SIP 2.0

【2】Description of the problem

                   As we released new SIP firmware, our products can connect easily with more third party platform, but when our customer only use our own                         products, they also don’t need to buy extra platform, our own VTO could be use as sip server, this document instruct how to config our VTO                       as sip server and connect with our own VTH.

【3】Problem Processing and Root Cause




VTO2000A   (General_VTOXXX_Eng_P_16M_SIP_V4.300.0000000.1.R.20190305.zip)

VTH1550CH   (General_VTH151X_Eng_SIP_V4.300.0000000.8.R.20190316.zip)

Note: When you want to connect the devices, please make sure the IP address of VTO and VTH are in the same network segment.

1.1 How to setup the VTO

Step 1 Login as below pic. And input username and password.

setup the device type according to the real situation from ‘Local Setting’—’Basic’—’Device Type’.

1.2 Set the Villa Call No, this number will depend on VTH, it is VTH room number.Because 1 VTO call 1 VTH, so the ‘Group call’ doesn’t need to be ticked.

1.3 Set the ‘VTO No.’ and ‘VTH No.’ you can set from ‘Household Setting’—’VTO No. Management’ and ‘VTH No. Management’, please see the following picture

1.4 From ‘Network Setting’—’Basic’, you can change the IP of the device

1.5 Enable ‘SIP Server’, and choose ‘Server Type’ to be VTO, the ‘password’ is 123456, it is register password, you will input the password into VTH. And some other configuration please see the following picture.

2.How to setup the VTH

2.1 Step 1 long press the ‘setting’ icon (for about 6 seconds) -> password verification (default password is 888888). Then enter to project setting.

2.2 Step 2 Check ‘Network’, setup the IP of VTH. Check ‘VTH Config’, set Room number of VTH, it should be the same with the VTH Short number in VTO web setting.

2.3 Step 3 Set SIP Server , please see the following picture.

2.4 Step 4 Add VTO2000A in ‘VTO Config’, setup the IP address, username and password of VTO,and enable it. The username and password are the VTO web interface login ‘Username’ and ‘Password’.

2.5 Step 5 After 10min check the result