【1】Product Model(Version)

      All access controller and no specific firmware


2Description of the problem

     Because the access controller doesn’t have web interface,we always use smartpss to config our access controller, and when the customer change a new PC or change a new controller,they need to transfer the data, so the following steps teach us how to backup the data.


3Problem Processing and Root Cause

    For the problems, the document will introduce from two aspects, one is how to extract the cards and all users data from controllor to PC, another one is sync data from smartPSS to access controller.



【4】Solution

To extract the cards and all users data from controllor to PC

A.To extract the cards and all users data from controllor to PC

This is for replace new PC


B.This is to sync data from smartPSS to access controller.

This is for replace with new access controller, and sync data to brand new controller.

To backup all users on smartpss to PC as excel. Then copy that to new PC to import.

Backup all the smartPSS config data to PC